Who should I contact about ICT-related questions & problems e.g. ULCN, Blackboard, uMail?

Many solutions for ICT problems can be found on our website and in our manuals. Often you can solve a problem easily yourself by checking the information available onlline.

ICT Helpdesks

  • The major computer halls and various faculties have their own ICT helpdesks, which are open during office hours. These can be found on the ICT Support webpage.
  •  You can also contact the Helpdesk ISSC (ICT Shared Service Centre), either via email or phone: helpdesk@issc.leidenuniv.nl / +31 (0)71 527 8888.